MYSMARTDRIVE FAQ's
Your Questions, Answered!
Considering a rent to own vehicle from MySmartDrive but still have questions? You're in the right place. We've answered some of the most common questions about our Rent-to-Buy solution, vehicle options, applications, monthly payments and what's included in your agreement. If you can't find the answer you're looking for, our team is always happy to help.
ABOUT MYSMARTDRIVE
1: What is MYSMARTDRIVE?
My Smart Drive offers an alternative way for qualifying South African drivers to get behind the wheel of a quality vehicle without relying on traditional vehicle finance. Our Rent-to-Buy solution gives you access to a vehicle through a structured monthly agreement, with selected vehicle-related costs included depending on your package.
2: What is Rent-to-Buy?
Rent-to-Buy is an alternative to traditional vehicle finance. You pay an agreed monthly amount to use your selected vehicle, with the opportunity to purchase the vehicle according to the terms of your specific agreement.
3: How is My Smart Drive different from traditional car finance?
Traditional vehicle finance involves borrowing money from a financial institution to purchase a vehicle. My Smart Drive provides an alternative solution where you enter into a structured Rent-to-Buy agreement, subject to approval and the applicable terms and conditions.
APPLYING AT MYSMARTDRIVE
1: Who can apply for My Smart Drive?
South African residents aged 21 or older who meet our qualifying criteria can apply. Applicants must have a valid, unendorsed driver's licence for at least two years. All applications are subject to approval.
2: What documents do I need to apply?
You will generally need a valid South African ID, proof of income, proof of residence and a valid driver's licence. Additional documentation may be requested depending on your application.
3: Can I apply online?
Yes. You can start your application online and our team will guide you through the process.
4: How long does the application process take?
Processing times can vary depending on whether all required information and documentation has been provided. Our team will keep you updated throughout the process.
5: What happens if my application is declined?
If your application doesn't meet the required criteria, we'll let you know. Depending on your circumstances, we may be able to discuss other available options with you.
VEHICLES AT MYSMARTDRIVE
1: What vehicles are available?
We offer a selection of quality pre-owned vehicles as well as brand-new vehicles. Our available stock changes regularly, so we recommend checking our showroom for the latest vehicles.
2: Can I choose which vehicle I want?
Yes. You can browse our available vehicles and select one that suits your lifestyle and budget, subject to availability and approval.
3: Do you offer brand-new vehicles?
Yes. My Smart Drive offers selected brand-new vehicles, including new Toyota models, through our Rent-to-Buy solution.
4: Are the vehicles inspected and maintained?
Our vehicles are managed and maintained to ensure they remain safe and reliable for our customers. Maintenance and servicing are carried out according to the applicable vehicle requirements and agreement.
MONTHLY PAYMENTS & WHATS INCLUDED?
1: How much will my monthly payment be?
Your monthly payment depends on the vehicle you choose and the terms of your agreement. Browse our available vehicles to see the applicable monthly pricing.
2: What is included in my monthly payment?
Depending on your vehicle and agreement, your monthly package can include:
Comprehensive vehicle insurance
Service and maintenance
Mechanical and electrical warranty
Vehicle tracking
24-hour roadside assistance
Courtesy vehicle
Specific inclusions vary by vehicle and agreement.
3: Is insurance included?
Comprehensive vehicle insurance is included in qualifying My Smart Drive packages, subject to the applicable terms and conditions.
4: Is maintenance included?
Selected packages include a service and maintenance plan. The exact maintenance inclusions depend on your vehicle and agreement.
5: Is there a warranty?
Qualifying vehicles include mechanical and electrical warranty cover, subject to the applicable terms and conditions.
6: Is vehicle tracking included?
Yes, vehicle tracking is included in qualifying My Smart Drive packages.
7: Is roadside assistance included?
Yes, 24-hour roadside assistance is included in qualifying packages.
YOUR AGREEMENT?
1: How long is a Rent-to-Buy agreement?
The duration depends on the specific vehicle and agreement. Our team can explain the available terms when you apply.
2: Can I change my vehicle?
Depending on your agreement and circumstances, changing vehicles may be possible. Speak to our team about your options.
3: Can I buy the vehicle?
Rent-to-Buy agreements may provide an opportunity to purchase the vehicle according to the applicable agreement terms. Our team will explain the purchase conditions associated with your agreement.
4: What happens at the end of my agreement?
Your options at the end of your agreement depend on the specific terms of your agreement. Contact our team to discuss your available options.
STILL HAVE QUESTIONS?
Can't find what you're looking for?
Ready to get behind the wheel?
Explore our available vehicles and take the first step towards your next car.
Our team is ready to help you understand your options and find the right vehicle for your needs.
Terms and conditions apply. Vehicle availability, pricing, eligibility and package inclusions are subject to change.
Contact Us
Contact Us
My Smart Drive
130 10th Avenue, Edenvale Gauteng 1610
010 900 0793
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